How to Buy Tickets

Online

Access the entire season and select your own seats 24/7. If you have an existing account and are not able to log in, please call (843) 579-3100 for assistance. Please keep in mind that tickets will remain in your basket for 35 minutes. All online orders will be confirmed via e-mail. If you do not receive an email with your order number, please call (843) 579-3100.

By Phone

(843) 579-3100
Monday through Friday, 10:00am – 6:00pm EST
Saturday, 10:00am – 2:00pm EST

In Person

The Spoleto Festival USA box office kiosk in the Charleston Gaillard Center lobby (95 Calhoun St) will remain closed for the 2021 Festival season.

Safe-Seating Pods

In order to maintain appropriate levels of physical distancing and in accordance with MUSC’s recommendation, all in-person performance tickets will be sold in safe-seating pods—essentially “bubbles” of two and four seats. All seats within a pod must be purchased at the same time in the same order. Due to physical distancing, seating is limited.

Children

Please be aware that all patrons, regardless of age, must have a ticket to enter any Spoleto Festival USA venue. Please carefully consider  whether a performance is appropriate for children before planning to attend with young people. Be aware that children who are disruptive will not be allowed to remain in the theater. If you are unsure about the content of a performance, please call our box office at (843) 579-3100 for more information.

Senior, Military, and Teacher Savings

Senior citizens (60+), members of the military, and teachers receive a 10% savings on selected performances. These discounts are available when purchasing by phone, online, and in person. Discounts may only apply to certain seating sections.

Group Savings

Due to capacity restrictions enacted across all venues, we cannot offer Groups (10 or more individuals) any discounts or payment plans for the 2021 season, nor can we guarantee that Groups in attendance will be seated together. We sincerely apologize for this inconvenience. Prospective Groups are still welcome to call the Group Sales Concierge line at (843) 720-1113 for personalized assistance and recommendations.

Will Call

Tickets held at Will Call are available for pickup at the venue’s onsite box office up to one and a half hours prior to performance start time. To claim tickets being held at Will Call, please present your photo ID and confirmation number to the ticket agent on duty. There will be signs in the venue lobby and at the box office directing patrons to the Will Call area. The Spoleto Festival USA box office kiosk in the Charleston Gaillard Center lobby (95 Calhoun St) will remain closed for the 2021 Festival season.

Ticket Exchange and Donation Information

All tickets purchased to Spoleto Festival USA events are final. There are no cancellations or refunds. Tickets must be paid in full at the time of purchase, and no unpaid seats will be held.

If you are unable to use your tickets, there are several options available:

  • Exchange your tickets: Exchanges are allowed only at the management’s discretion and all exchanged tickets are subject to availability. There will be a fee of $5.00 charged for each seating pod exchanged. No refunds are given for exchanges into lower-priced tickets.
  • Donate your tickets to Spoleto Festival USA: All tickets purchased may be donated back to the Festival as a tax-deductible contribution. Ticket donations must be received 30 minutes prior to the performance date and time printed on the tickets and only unused tickets may be submitted for donation. We will provide you with documentation regarding your tax-deductible gift.
  • PLEASE NOTE:  The box office must receive physical tickets for all exchanges and donations at least two (2) hours prior to the time printed on the ticket. Ticket exchanges and donations are not applicable after performances begin.

Ticket Replacement

Spoleto Festival USA is not responsible for lost or stolen tickets. Lost or stolen tickets may be reprinted for a $2.00 per ticket fee. Please contact our box office for further information.

Accessibility

All of our venues provide specifically designated wheelchair accessible seating that is reserved for those needing such accommodations. To request accessible seating, please call (843) 579-3100.

Performance Information for Audience Members

  • The box office will open one and a half hours prior to the performance at each venue.
  • Patrons arriving late will be seated at the house manager’s discretion; some performances may restrict late seating. Latecomers may not be able to sit in the seats assigned to them.
  • Program, artists, prices, and venues are subject to change without notice.
  • Tickets for sold-out performances may be available at the door on a first-come, first-served basis.
  • Many venues offer multiple levels of ticket pricing, each of which correspond to a specific area of the theater. In certain venues, the lowest priced tickets may have sight line limitations or obstructions. These lower priced tickets are labeled as “Limited View” or “Restricted View.”
  • Video and photography is strictly prohibited during all Festival performances.

Festival Venues

To learn more about Festival venues, Click here.

Explore Charleston

To learn more about Charleston, accommodations, specialty services, and much more, Click here.

Frequently Asked Question

To find answers to some common questions, Click here.