What is “Will Call” and where is it?

Will Call is the term used for tickets that have been ordered in advance but still need to be picked up at the venue prior to the performance. Typically, any order placed within five days of the performance will not be mailed and will instead be sent to Will Call to be picked up at the venue the day of the performance.

Tickets held at Will Call are available for pickup at the venue’s onsite box office up to one and a half hours prior to performance start time. To claim tickets being held at Will Call, please present your photo ID and confirmation number to the ticket agent on duty. There will be signs in the venue lobby and at the box office directing patrons to the Will Call area. The Spoleto Festival USA box office kiosk in the Charleston Gaillard Center lobby (95 Calhoun St) will remain closed for the 2021 Festival season.